If you have forgotten your portal password, you can reset it from the login page in a few simple steps.

How to Reset Your Password

1. 1 Go to the portal login page
2. 2 Click Forgot your password?
3. 3 Enter the email address you use for the portal
4. 4 Click Send Reset Link
5. 5 Check your email and click the Reset Password button
6. 6 Enter your new password and confirm it
7. 7 Click Reset Password to save and sign in

Didn't Receive the Email?

• Check your spam or junk folder
• Make sure you entered the correct email address
• Wait a few minutes and try again
• Contact your service provider if the problem persists

For Business Owners

If a client contacts you because they cannot log in, you can re-send them an invitation from the client's Portal tab in the app. This sends a fresh setup link that lets them set a new password.